Terms & Conditions

Last updated: July 31, 2026

Overview

This website is operated by Polynesian Pride. Throughout the site, the terms "we," "us," and "our" refer to Polynesian Pride. We offer this website, including all information, tools, and services available from it, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional terms, conditions, and policies referenced here and/or available by link. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, you may not access the website or use any services.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version at any time on this page. Related policies you should also read include our Return Policy, Refund Policy, Exchange & Replacement Policy, and Privacy Policy.

Section 1 - Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms may result in the immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied on as the sole basis for decisions without consulting primary, more accurate, or more timely sources. Any reliance on the material is at your own risk.

This site may contain certain historical information, which is not current and is provided for reference only. We may modify the contents of this site at any time but are not obligated to update any information.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except to the extent required by applicable law.

Section 5 - Products or Services

Certain products or services may be available exclusively online and may have limited quantities. They are subject to return, refund, or exchange only in accordance with our Return Policy, Refund Policy, and Exchange & Replacement Policy.

Because our products are made to order, please review all details — including size, color, design, and any personalized text or images — before completing your purchase. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your device's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service on this site is void where prohibited.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders under the same customer account, the same payment method, or the same billing or shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time of the order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update it so we can complete your transactions and contact you as needed. For more detail, please review our Return Policy and Refund Policy.

Section 7 - Optional Tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available," without warranties of any kind and without endorsement, and we have no liability arising from your use of them.

Section 8 - Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and have no liability for any third-party materials or websites.

Section 9 - User Comments, Feedback and Other Submissions

If you send us creative ideas, suggestions, proposals, plans, or other materials — whether at our request or not — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to keep any comments confidential, pay compensation, or respond.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice. If your order is cancelled after payment, we will refund the amount you paid.

Section 12 - Prohibited Uses

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, state, or local laws or regulations; to infringe upon or violate our intellectual property rights or those of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We may terminate your use of the Service for violating any of these prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk. Except as expressly stated by us, the Service and all products delivered to you through it are provided "as is" and "as available," without any representation, warranties, or conditions of any kind.

In no case shall Polynesian Pride, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using it. Where a jurisdiction does not allow such exclusions, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits any rights you have under mandatory consumer-protection laws that cannot legally be excluded, including any statutory rights relating to defective or misdescribed goods.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless Polynesian Pride and our affiliates, partners, officers, directors, agents, contractors, service providers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site. If, in our sole judgment, you fail to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 17 - Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies or operating rules we post on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.

Section 18 - Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York and the federal laws of the United States of America. This choice of law does not deprive you of the protection of any mandatory consumer-protection rules of the country in which you reside.

Section 19 - Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website or the Service after we post any changes constitutes acceptance of those changes.

Section 20 - SMS Marketing Terms and Conditions

By consenting to Polynesian Pride's SMS marketing at checkout, you agree to receive recurring text notifications for your order, including abandoned-checkout reminders, and text marketing offers. Consent is not a condition of purchase. Message and data rates may apply. If you wish to unsubscribe, reply STOP to any mobile message sent from us. See our Privacy Policy for how we collect and use your personal information.

Section 21 - Contact Information

Questions about these Terms of Service should be sent to us using the contact details below: